Table of Contents
Display Section
App Section
Display
1. Button Overview
| Button | Function |
|---|---|
| Power Button |
Long press (2s) to turn ON/OFF; short press to switch between riding data interfaces or exit menus. |
| Up/Down Buttons | Adjust assistance levels (gears) and navigate through menu items. |
| Headlight Button | Hold 2s to turn the front and rear lights ON or OFF. |
| Horn Button | Sounds the electronic horn and acts as a "Confirm" button in the menu. |
| Boost Button (B) |
Enables Assisted Pushing (Walk mode) when at Gear 0 Boost Mode: Hold the Boost button to enter boost mode To activate the Boost Mode for an extra burst of power, the e-bike must meet these requirements simultaneously: |
2. Key Features
| Feature | Description |
|---|---|
| Real-time Speed |
Displays current riding speed in km/h or mph. |
| Assistance Mode | Shows the current gear level (e.g., ECO, NORMAL, TOUR). |
| Battery Power | Indicated by bars representing the remaining battery level. |
| Riding Data |
Includes Trip Distance (TRIP), Total Distance (ODO), Trip Time, and Range. |
| Motor Power |
Displays the real-time power output of the motor in Watts (W). |
3. User Menu
To enter the User Menu, keep the e-bike stationary and press and hold the Up and Down buttons simultaneously for 2 seconds.
| Menu Item | Functionality |
|---|---|
| Clear Trip |
Enter User Menu - Select Clear Trip - Confirm to reset distance and time. |
| Units |
Switches between Metric (km/h) and Imperial (mph) units. |
| NFC Management |
Enter User Menu - NFC. Follow the prompts to add a new card (up to 3) or delete existing ones. |
| Change Password |
|
| Mood Light |
Enter User Menu - Mood Light. Mode A: Stays on while bike is on |
| OTA Upgrade |
Update display firmware via the TENWAYS App. |
| Exit Menu | Short press Power or select "Exit" in the menu. |
App
Table of Contents
- 1. Battery-Related
- 2. Unlock My Bike Feature
- 3. Movement Features
- 4. Smart Connect Auto Record
- 5. Remote Bike Location Tracking
- 6. OTA Upgrade
1. Battery-Related
❓ Why does the app say "Battery Unplugged" on the home page?
This message may appear for two reasons:
- The battery has been physically removed from the bike.
- The battery power is too low and needs to be charged.
🔋 Battery Level - Remote Monitoring
With the Tenways app, you can conveniently check your battery level even when you're not near your bike.
📉 Battery Range Estimate
When adjusting the pedal assist level via the bike's control dashboard, the app will estimate your remaining battery range accordingly.
Note: The estimated range shown in the app is based on an internal calculation and may not always reflect the actual riding range.
2. Unlock My Bike Feature
🚲 Available on:
Longtail Duo, CGO600 New Edition, AGO Air (Chain & Belt), CGO Compact, CGO009 New Edition, AGO X Special Edition
To set it up:
- Connect your bike to our app by tapping Register on the homepage.
- On the homepage, tap Unlock My Bike to pair via Bluetooth. Once set up, the bike unlocks automatically when your phone is nearby.
3. Movement Features
The movement sensor helps monitor your bike’s status. In the app, under "Learn About Smart Functions", you'll find guides for:
⚙️ Slight Movement Settings
- Notification Frequency: 10 seconds to 30 minutes.
- Priority Level (1-5): Adjusts sensitivity (5 is most sensitive).
4. Smart Connect Auto Record
Rides are automatically recorded—no need to take out your phone.
5. Remote Bike Location Tracking
Signal Tip: GPS signals will not work if the bike is under roofs or stored indoors.
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