Flat Tire? Guide to Find the Right Inner Tube for Your TENWAYS Ebike – TENWAYS Help Center

Accidents can happen, but fixing the issue is straightforward.

Local Bike Shop: Most local bike shops can handle common bike repairs, such as tire punctures. Inner tubes are standard parts that are readily available at most shops.
TENWAYS Service Partners: If you prefer, you can visit one of our authorized service partners. Note that appointments are required. Check our map here. (Please select the ones labeled "Maintenance and Repairs".)

To select the correct inner tube for your bike tire, follow these steps:

Check Your Tire Size: Look for the size information printed on the sidewall of your bike tire. It will be in a format like 700x25C or 26"x2.1". The first number is the diameter, the second is the width.
Match the Inner Tube Size: Choose an inner tube that matches the tire's diameter and is compatible with the width. For example: 700x20-25C or 26x1.9-2.35".
Check Valve Type: Make sure the inner tube has the right valve type (e.g., Presta or Schrader) for your bike.